If you wish to talk to an advisor in person, call in at one of our County Contact high street shops at:

Retford

Mansfield

Sutton in Ashfield

Arnold

Worksop

Rufford

The County Contact points offer:

  • advice and information on all Council services and those of partner organisations
  • one-to-one advice from one of our trained, friendly and helpful advisors
  • confidentiality
  • assistance with form completion and verification of documents

County Contact points have loop systems, provide access in over 100 languages and can arrange for a BSL interpreter to be present if you require.

All are conveniently situated and work in partnership with many organisations including: Borough/District Councils; Primary Care Trusts - to assist with health care enquiries; and the Pensions Service (Department of Work and Pensions) - to offer advice and information on pensions as well as accepting and verifying documentation.

Regular advice surgeries are held by Welfare Rights, The Deaf Society and Shelter -

Retford and Worksop County Contacts are involved in the Help Point network - a network of video access points across Bassetlaw where you can contact our advisors directly from your local community centre or village hall. Drop in surgeries are held at different locations across the county - weekly surgeries are currently held at St Georges Centre, Netherfield (Tuesday morning) and "Under one Roof", Hucknall (Thursday 9.30-16.30)

Please contact your nearest County Contact for more information.

Retford County Contact

17B The Square
Retford
Nottinghamshire
DN22 6DB

Open Monday - Thursday 9am - 5pm / Friday 9am - 4.30pm

View map (Link will open a new browser window)

E-mail: contact.retford@nottscc.gov.uk
Tel: 01777 713800
Fax: 01777 713810
Minicom: 01777 713820

Mansfield County Contact

Mansfield County Contact

16 Regent Street
Mansfield
Nottinghamshire
NG18 1SS

Open Monday - Thursday 9am - 5pm / Friday 9am - 4.30pm

View map (Link will open a new browser window)

E-mail: contact.mansfield@nottscc.gov.uk
Tel: 01623 476800
Fax: 01623 476811
Minicom: 01623 476820

Sutton County Contact

Idlewells Centre
Sutton in Ashfield
Nottinghamshire
NG17 1BP

Open Monday - Thursday 9am - 5pm / Friday 9am - 4.30pm

View map (Link will open a new browser window)

E-mail: contact.sutton@nottscc.gov.uk
Tel: 01623 476800
Fax: 01623 436667
Minicom: 01623 476820

Arnold County Contact

Civic Centre
Arnot Hill Park
Arnold
Nottinghamshire
NG5 6LU

Open Monday - Thursday 9am - 5pm / Friday 9am - 4.45pm

View map (Link will open a new browser window)

E-mail: contactgedling.cc@nottscc.gov.uk
Tel: 0115 901 3957 or 0115 901 3901
Fax: 0115 901 3921
Minicom: 0115 901 3935

Worksop County Contact

Queens Buildings
Potter Street
Worksop
Nottinghamshire
S80 2AH

Open Monday - Friday 8.40am - 5pm

View map (Link will open a new browser window)

E-mail: contactworksop.cc@nottscc.gov.uk
Tel: 01909 533713

Rufford County Contact

The Abbey
Rufford Country Park
Ollerton
Newark
Nottinghamshire
NG22 9DF

Open every day (except Christmas Day) 10.30am - 4.30pm

E-mail: info.rufford@nottscc.gov.uk
Tel:
01623 821338

Mobile Rural Contact Point

Photograph of a Mobile Rural County Contact Point van

Serving the rural communities of Bassetlaw and Newark and Sherwood, County Contact Advisors are able to give information and advice on council services (County and District) and the Police. The mobile contact point travels throughout the two Districts spending a few hours in each village on a rota basis.

For details of when the Mobile Rural Contact Point is near you view the rota on-line.

Find out more about the Mobile Rural Contact Point.

Opening hours

Mon-Thu: 9.00-5.00
Fri: 9.00-4.30

You don't have to visit

If you can't get in to see us why not look at our FAQs? - if the answer's not there we'll get one to you promptly. Or telephone our Customer Service Centre on 08449 808080

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