If you wish to talk to an advisor in person, call in at one of our County Contact high street shops at:

Retford

Mansfield

Sutton in Ashfield

Arnold

Worksop

Rufford

The County Contact points offer:

  • advice and information on all Council services and those of partner organisations
  • one-to-one advice from one of our trained and helpful advisors
  • confidentiality
  • assistance with form completion and verification of documents

County Contact points have loop systems, provide access in over 100 languages and can arrange for a BSL interpreter to be present if you require.

All are conveniently situated and work in partnership with many organisations including: Borough/District Councils; Primary Care Trusts - to assist with health care enquiries; and the Pensions Service (Department of Work and Pensions) - to offer advice and information on pensions.

Regular advice surgeries are held by Welfare Rights, The Deaf Society and Shelter -

Retford and Worksop County Contacts are involved in the Help Point network - a network of video access points across Bassetlaw where you can contact our advisors directly from your local community centre or village hall.

Advice officers hold drop in surgeries at different locations across the county. Weekly surgeries are currently held at St Georges Centre, Netherfield (Tuesday 9.30am to 12.30pm) Harworth Council Offices (Thursday 10am to 1pm) and "Under one Roof", Hucknall (Tuesday and Thursday 9.30am-4.30pm)

Please contact your nearest County Contact for more information.

Retford County Contact

17B The Square
Retford
Nottinghamshire
DN22 6DB

Open Monday - Thursday 9am - 5pm / Friday 9am - 4.30pm

View map (Link will open a new browser window)

E-mail: enquiries@nottscc.gov.uk
Tel: 08449 808080

Mansfield County Contact

Mansfield County Contact

16 Regent Street
Mansfield
Nottinghamshire
NG18 1SS

Open Monday - Thursday 9am - 5pm / Friday 9am - 4.30pm

View map (Link will open a new browser window)

E-mail: enquiries@nottscc.gov.uk
Tel: 08449 808080

Sutton County Contact

Idlewells Centre
Sutton in Ashfield
Nottinghamshire
NG17 1BP

Open Monday - Thursday 9am - 5pm / Friday 9am - 4.30pm

View map (Link will open a new browser window)

E-mail: enquiries@nottscc.gov.uk
Tel: 08449 808080

Arnold County Contact

Civic Centre
Arnot Hill Park
Arnold
Nottinghamshire
NG5 6LU

Open Monday - Thursday 9am - 5pm / Friday 9am - 4.45pm

View map (Link will open a new browser window)

E-mail: enquiries@nottscc.gov.uk
Tel: 08449 808080

Worksop County Contact

Queens Buildings
Potter Street
Worksop
Nottinghamshire
S80 2AH

Open Monday - Friday 8.40am - 5pm

View map (Link will open a new browser window)

E-mail: enquiries@nottscc.gov.uk
Tel:
08449 808080

Rufford County Contact

The Abbey
Rufford Country Park
Ollerton
Newark
Nottinghamshire
NG22 9DF

Open every day (except Christmas Day) 10.30am - 4.30pm

E-mail: info.rufford@nottscc.gov.uk
Tel:
01623 821338

Mobile Rural Contact Point

Photograph of a Mobile Rural County Contact Point van

Serving the rural communities of Bassetlaw and Newark and Sherwood, County Contact Advisors are able to give information and advice on council services (County and District) and the Police. The mobile contact point travels throughout the two Districts spending a few hours in each village on a rota basis.

For details of when the Mobile Rural Contact Point is near you view the rota on-line.

Find out more about the Mobile Rural Contact Point.

Opening hours

Mon-Thu: 9.00-5.00
Fri: 9.00-4.30

You don't have to visit

If you can't get in to see us use our online form or telephone our Customer Service Centre on tel: 08449 808080.

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