- Consumer rights

<p>Are you:</p>
<ul><li>Having problems getting your money back for faulty goods?</li>
<li>Not sure whether to enter a credit agreement for a new car? </li>
<li>Unhappy with shoddy building work?</li>
<li>Unsure what you are entitled to?</li></ul>
<p>If yes - then we can help! We offer advice regarding consumer-related problems to consumers and businesses in Nottinghamshire. &#160;Further advice and services for businesses can be found in the <a href="home/business-economy/tradingstandards.htm">trading standards</a> section of this website.</p>
<p><a href="informationsheetsforconsumers.htm">Information sheets covering common consumer problems</a> are available online along with <a href="sampleconsumerletters.htm">sample letters of complaint</a>. <a href="consumeradvisers.htm">Contact a consumer adviser</a> and we will advise you of your rights and responsibilities or follow our <a href="solvingyourconsumerproblem.htm">three step guide on how to get your consumer problems solved</a>. &#160;If your complaint has any criminal element to it we will refer it to the Trading Standards Enforcement Team for them to follow up and investigate if necessary.</p>
<p>If you have a consumer problem and live in one of the areas below please contact the number shown. &#160;If you live elsewhere in the UK you can find your local service at Trading Standards Central: <a href="http://www.tradingstandards.gov.uk" Title="Link to Trading Standards Central website">www.tradingstandards.gov.uk</a></p>
<ul><li>The County of Nottinghamshire - <b>t</b><b>el:</b> 0845 050 5200</li>
<li>The City of Nottingham - <b>t</b><b>el:</b> 0115 950 7910</li>
<li>Derbyshire - <b>t</b><b>el:</b> 01629 585858 </li>
<li>Leicestershire - <b>t</b><b>el:</b> 0116 2657979 </li>
<li>Lincolnshire - <b>t</b><b>el:</b> 01522 552401 </li></ul>






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         <td><img src="help_advice-consumerrights-banner1-pic-5304-1-1-0-r.gif" width="175" height="30" alt="Consumer rights hotline"></td>
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         <td class="rhmargins"><p>Tel:<b> 0845 050 5200</b></p>
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        <td><img src="help_advice-consumerrights-banner2-pic-5307-1-1-0-r.gif" width="175" height="30" alt="Consumer complaints online"></td>
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          <td class="rhmargins"><p>Make a consumer complaint to your local Trading Standards Service concerning any consumer problem you feel should be investigated or send an enquiry online at <a href="http://www.consumercomplaints.org.uk" target="_top" Title="Link to Consumer Complaints Website">www.consumercomplaints.org.uk</a>.</p>
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          <td><img src="need_advice-consumerrights-banner3-pic-6834-1-1-0-r.gif" width="175" height="30" alt="Rip-off tip-off"></td>
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          <td class="rhmargins"><p>If you know of any traders who are ripping off the UK public visit <a href="http://www.ripofftipoff.net" Title="Link to ripofftipoff website">www.ripofftipoff.net.</a></p><p></p></td>
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          <td><img src="need_advice-consumerrights-banner4-pic-6840-1-1-0-r.gif" width="175" height="30" alt="Latest news"></td>
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          <td class="rhmargins">For trading standards and consumer rights news checkout our latest <a href="home/newshome/prhome.htm" Title="Linking to NCC Press Releases">press releases</a>.</td>
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          <td><img src="need_advice-consumerrights-banner5-pic-6843-1-1-0-r.gif" width="175" height="30" alt="Useful links"></td>
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          <td class="rhmargins"><p>Visit the Trading Standards Central website at <a href="http://www.tradingstandards.gov.uk/links/links.cfm" Title="Link to Trading Standards Central website">www.tradingstandards.gov.uk</a> to view a comprehensive list of useful links.</p>
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          <td><img src="consumerrights-productrecall-pic-16926-1-1-0-r.gif" width="175" height="30" alt="Product recall"></td>
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          <td class="rhmargins">Recent safety warnings on products and product recalls can be viewed at the Trading Standards Central website: <a href="http://www.tradingstandards.gov.uk/cgi-bin/newslist.cgi?area=safe">www.tradingstandards.gov.uk</a>.
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