- Consumer rights

<p>Are you:</p>
<ul><li>Having problems getting your money back for faulty goods?</li>
<li>Not sure whether to enter a credit agreement for a new car? </li>
<li>Unhappy with shoddy building work?</li>
<li>Unsure what you are entitled to?</li></ul>
<p>If yes - then we can help! We offer advice regarding consumer-related problems to consumers and businesses in Nottinghamshire. &#160;Further advice and services for businesses can be found in the <a href="home/business-economy/tradingstandards.htm" > trading standards</a> section of this website.</p>
<p><a href="informationsheetsforconsumers.htm" > Information sheets covering common consumer problems</a> are available online along with <a href="sampleconsumerletters.htm" > sample letters of complaint</a>. <a href="consumeradvisers.htm" > Contact a consumer adviser</a> and we will advise you of your rights and responsibilities or follow our <a href="solvingyourconsumerproblem.htm" > three step guide on how to get your consumer problems solved</a>. &#160;If your complaint has any criminal element to it we will refer it to the Trading Standards Enforcement Team for them to follow up and investigate if necessary.</p>
<p>If you have a consumer problem and live in one of the areas below please contact the number shown. &#160;If you live elsewhere in the UK you can find your local service at Trading Standards Central: <a href="http://www.tradingstandards.gov.uk"  Title="Link to Trading Standards Central website"> www.tradingstandards.gov.uk</a></p>
<ul><li>The County of Nottinghamshire - <b>t</b><b>el:</b> 0845 050 5200</li>
<li>The City of Nottingham - <b>t</b><b>el:</b> 0115 950 7910</li>
<li>Derbyshire - <b>t</b><b>el:</b> 01629 585858 </li>
<li>Leicestershire - <b>t</b><b>el:</b> 0116 2657979 </li>
<li>Lincolnshire - <b>t</b><b>el:</b> 01522 552401 </li></ul>






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