- Credit Agreement


<p>You can cancel some agreements and not others. Check the credit form - if you can cancel there should be a box header 'Your right to cancel' which tells you what to do.</p>
<p>You should be able to cancel if: </p>
<ul><li>you signed within the last few days; </li>
<li>you talked to the lender or trader in person (not on the phone); and </li>
<li>you signed the agreement at home. </li></ul>
<p>You cannot cancel: </p>
<ul><li>if you signed in the trader's shop, office or other business premises such as an exhibition stand; </li>
<li>if you arranged the deal entirely on the phone, even if you signed at home. </li></ul>
<p>How do I cancel the deal?</p>
<p>A few days after you signed you should receive a second copy of the agreement through the post. This will include details about how to cancel. You have five days after receiving this to cancel. You should always keep a copy of any cancellation notice or letter that your send and get proof of posting.</p>
<p>What should I do with the goods?</p>
<p>Any goods you were buying through the credit agreement will have to go back, but it is the seller's responsibility to take them away. Keep them in good condition until they are collected.If you cancel a loan which is linked to buying a product, such as double glazing, you do not have to have the double glazing. Cancelling the credit agreement cancels the contract to buy. This does not apply if you take out a loan, for example from a bank, which is unconnected with the purchase.</p>
<p>Timeshare Agreements</p>
<p>If you sign a timeshare agreement in this country, you have 14 days in which to cancel.</p>
<p>Cold-calling - cash agreements signed at home</p>
<p>If you did not invite a trader to contact you, you usually have 7 days to cancel any cash agreement as long as the purchase costs more than &#163;35. (Whilst this does not apply to certain building work, ego home extensions, it does apply to repairs or improvements to property, ego double glazing, kitchen installations etc.) This applies even if you agreed to a visit during an unsolicited phone call from the company. It does not apply if you contacted the firm and asked for a visit to discuss an intended purchase.</p>
<p><p>For Further Information </p>
<p><b>Nottinghamshire County Council Trading Standards Advice Centres offer unbiased and friendly advice to both consumers and traders. </b></p>
<p><b>If you need help or just want some general advice, why not call in to your local centre, or telephone the advice line on 0845 050 5200.</b></p>
<p><p>Trading Standards<br>4th Floor<br>County Hall<br>West Bridgford<br>Nottingham<br>NG2 7QP</p>
<p>Trading Standards<br>17B The Square<br>Retford<br>Nottinghamshire<br>DN22 6DB</p>
<b>Minicom:</b> 0115 977 2395</p>
<p><b>E-mail:</b> <a href="mailto:tsadvice@nottscc.gov.uk"  Title="e-mail: tsadvice@nottscc.gov.uk"> tsadvice@nottscc.gov.uk</a></p>
<p><b>To make a consumer complaint online:</b> <a href="http://www.consumercomplaints.org.uk"  Title="Link to Consumer Complaints Website"> www.consumercomplaints.org.uk</a></p>
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