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Further advice on consultation

Contact the County Council’s Customer Management team

tel: 0115 977 2937  fax: 0115 977 3886 e-mail: consultation@nottscc.gov.uk

The Consultation Institute can be contacted at:

21a High Street
Sandy
Bedfordshire
SG19 1AG

tel: 01767 689 600

e-mail: info@consultationinstitute.org

If your consultation could be contentious, it may be worth informing Corporate Communications on tel: 0115 9773629.

International Association for Public Participation

Information can be found from the International Assocation for Public Participation

website: www.iap2.org

Consultation database

Contact Angela Smeeton, Customer Management team:

tel: 0115 977 2937
fax: 0115 9773886
e-mail:   consultation@nottscc.gov.uk

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Document design and alternate formats

Corporate Design, Publication and Print will advise on document style, layout and design on.

tel: 0115 9773829

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County Council staff translation service

Many of the County’s staff have minority language skills and may be able to help.

Contact:

Ghulam Mustafa
Translator and Interpreter Manager

tel: 0115 977 3877

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Equality and Diversity

Maggie Else
Corporate Equality Officer

tel: 0115 977 4438
e-mail: equalities@nottscc.gov.uk  

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Nottinghamshire Listens (Citizen’s panel)

Angela Smeeton

Customer Management team

tel: 0115 977 2937
fax: 0115 9773886
e-mail: consultation@nottscc.gov.uk

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Cabinet office consultation guidelines

More information on consultation guidelines is available from the Cabinet office website, at:

www.cabinetoffice.gov.uk/regulation/consultation/code/

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Hard to reach people and groups

Networking Action with Voluntary Organisations (NAVO)

20 St John Street
Mansfield
Nottingham
NG18 1QJ

tel: 01623 651170
e-mail: info@navo.org.uk

Jacqui Bell
Chief Executive

e-mail: jacqui@navo.org.uk

Nancy Elkins
Families and Children's Forum

e-mail: nancy@navo.org.uk

Linda Button
Black and Minority Ethnic Support Officer

e-mail: linda@navo.org.uk

John Wilson
Gypsy & Traveller Liaison Officer

e-mail: john@navo.org.uk

Jean Howard
Information Admin Officer

e-mail: jean@navo.org.uk

Mo Cooper
Nottinghamshire Infrastructure Consortium Co-ordinator

e-mail: mo@navo.org.uk

Val Gardiner

District Partnership Office
Newark & Sherwood Community Voluntary Service
85 Millgate
Newark
Nottingham
NG24 4UA

tel: 01636 613693

e-mail: vgardiner@nandscvs.org

More information on hard to reach groups is available from the Commission for Equality and Human Rights.

The Commission for Equality and Human Rights
Kingsgate House
66-74 Victoria Street
London
SW1E 6SW

tel: 020 7215 8415
website: www.cehr.org.uk

Royal National Institute for the Blind (RNIB)
105 Judd Street
London
WC1H 9NE

tel: 020 7388 1266
website: www.rnib.org.uk

Royal National Institute for Deaf People (RNID)
19-23 Featherstone Street
London
EC1Y 8SL

tel: 020 7296 8000
website: www.rnid.org.uk

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Consultation with children

Contact the Customer Management Team:

e-mail: consulation@nottscc.gov.uk

tel: 0115 97772937

Useful websites:

Find out more about change for children

More information about consultation with children is available from The National Youth agency (Hear by right) at:

www.nya.org.uk/hearbyright/home.asp?cid=180&cats=215

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Methods

Best Practise in Best Value Consultation Methods by John Fawcett, Formic Ltd 2001. An examination of best practise methods of data generation within the Best Value framework, highlighting the benefits of automating processes, the necessity to review and the necessity to adopt a corporate approach.

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Questionnaires

Questionnaire Design, Ian Bruce, Kogan Page (2004)

Consumer Market Research Handbook, Worcester and Downham, Van Nostrad Reinhold, (1978) - especially chapter 5 on questionnaire design

Market Research Society, Questionnaire design guidance (May 2006)

Useful website:

parkinslot.blogspot.com/2005/09/best-practices-in-questionnaire-design.html

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Focus groups

Mark Wright

Nottinghamshire County Council Library Services

tel: 0115 9774915
e-mail: mark.wright@nottscc.gov.uk

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Feedback

For further advice on providing feedback on your consultation please contact Customer Management team on:

tel: 0115 9772937
e-mail: consultation@nottscc.gov.uk

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Evaluation

Was it worth it? Evaluating public and stakeholder consultation by Rhion Jones and Elizabeth Gammell.

The Consultation Institute
21a Hight Street
Sandy
Bedfordshire
SG19 1AG

tel: 01767 689600
e-mail: info@consultationinstitute.org

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Data protection

More information about data protection is available from the Information Commisioners Office.

Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

tel: 01625 545700

website: www.ico.gov.uk

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