Complaints procedure
The Communities Department aim to give high quality, cost effective services in the following areas:
- Travel and Transport
- Services for Properties
- Planning for the Environment.
Report a problem on the highway
To report a non urgent fault or problem on the highway please phone 08449 80 80 80 or complete our online report a highway problem form.
Complaints procedure
If you wish to complain about the services you receive from a Nottinghamshire County Council Highway Manager, you can either:
- Ask the Highway Manager's Office to complete a complaints form for you and send you a copy
- Ask for a complaints form and prepaid envelope for you to fill in
- Write directly to:
The Director
Communities Department
County Hall
West Bridgford
Nottingham
NG2 7QP
Your complaint will be investigated by the Director of the Communities Department.
If you are still not satisfied then your complaint will be independently investigated by the:
County Complaints Officer
County Hall
West Bridgford
Nottingham
NG2 7QP
Nottinghamshire County Council
Communities Department
Trent Bridge House,
Fox Road,
West Bridgford,
Nottingham NG2 6BJ
Tel: 0115 982 3823
Fax: 0115 945 5113
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