Complaints procedure
The Communities Department aim to give high quality, cost effective services in the following areas:
- Travel and Transport
- Services for Properties
- Planning for the Environment.
Report a problem on the roads
To report a problem on the roads please tel: 08449 80 80 80 or complete our online report a road problem form.
Complaints procedure
If you wish to complain about the services you receive you can either:
- Ask your local highways office to complete a complaints form for you and send you a copy
- Ask for a complaints form and prepaid envelope for you to fill in
- Write directly to:
The Director
Communities Department
County Hall
West Bridgford
Nottingham
NG2 7QP
Your complaint will be investigated by the Director of the Communities Department.
If you are still not satisfied then your complaint will be independently investigated by the:
County Complaints Officer
County Hall
West Bridgford
Nottingham
NG2 7QP
