We encourage your comments, whether good or bad. What you tell us about our services helps us to improve and plan for the future.

When you are pleased with the service you receive let us know. It helps to know when things are right.

We also want to know if you have any comments or concerns about a service, so that we can try to put things right.

If you are unhappy with the service you receive, talk to the staff or the managers of the service involved. They may not be aware that there is a problem, and they may be able to sort things out for you.

If you are still unsatisfied after this, you can make a complaint.

Information on the minimum standards of service you can expect from the Adult Social Care and Health Department is available on our standards page.

How to get this service

Make your compliment, comment or complaint to:

Customer Relations Service
Adult Social Care and Health Department
County Hall
Loughborough Road
West Bridgford
Nottingham
NG2 7QP

tel: 08449 80 80 80

Online complaints form

Other services

To make a comment or complaint about other Nottinghamshire County Council services see the Complaints, compliments and comments page.

To comment about Nottingham City Council services visit their website.

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