Information about the Lifeline service and how to apply for monitoring equipment to help you live independently in your own home.

What is a Lifeline service?

The Lifeline service allows you, in an emergency situation, to contact a 24 hour monitoring centre. You do this using a trigger worn around your neck or wrist.

What will I need to get a Lifeline service?

You will need:

  • a working telephone line
  • at least one nearby friend, relative or neighbour who has agreed to come out to you if there is an emergency which the monitoring centre cannot resolve.

How much does the Lifeline service cost?

There is a charge of a few pounds per week for the Lifeline service, but check with the service provider for your area for the current cost.

Who do I contact for more information?

There are providers of the basic Lifeline service in each District:

If you live in the City of Nottingham contact Nottingham City Council about this service.

There are also a number of regional and national organisations who can provide Lifeline services to people in Nottinghamshire. Details of these providers can be found on the Telecare Services Association website.

If you need a more comprehensive alarm service to keep you safe at home, please see our Telecare page.

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