Comments and complaints about your service
We want to hear what you have to say about our services. If you have a compliment, comment, concern or complaint about adult care services this page explains how you can tell us.
- What you can tell us
- How you can tell us
- If you need help telling us
- After you have told us
- Further information
What you can tell us
We want you to be happy with the services you get from us so we want to know:
| COMPLIMENTSif you have had good service from us. |
| COMMENTSif you think we should change any of our services to make them better. |
| CONCERNSif you have a problem we can sort out right away. |
| COMPLAINTSif you have a problem that needs looking into. |
How you can tell us
| You can talk to the staff working with you |
| You can talk to someone at our Customer Service Centre Telephone: 08449 80 80 80 |
| You can fill in a complaints form on this website |
 | You can write to us at: Customer Relations Service |
If you need help telling us
 | If you need help to tell us what you think or about a problem, you can:
|
After you have told us
| Your compliments and comments will be given to the person or service that it is for. |
| Your concerns will be sorted out by the person you tell. Your complaints will be given to our Customer Relations Service who will contact you and try to sort them out as quickly as possible. |
Further information
Read our leaflet for more information on how you can have your say about the adult care services you receive:
 | Have your say about adult care services from Nottinghamshire County Council [PDF 243Kb] |
