LinkThis is the list of publicly available policies and procedures that our adult social care staff work to.

If you know which policy you want telephone 08449 80 80 80 and we will send it to you.

If you are not sure which document you want telephone 08449 80 80 80 and explain what you are looking for. We will then find the relevant policy and send it to you.

• Policy and procedure guides A-C
• Policy and procedure guides D-H
• Policy and procedure guides I-O
• Policy and procedure guides P-W

LinkPolicy and procedure guides A-C

• Access to records policy
• Advance decisions to refuse treatment
• Advocacy
• Approved Mental Health Professional
  For the full list of Approved Mental Health Professional policies and guidance available - please contact us on 0115 977 4728.
• Adult Placement Scheme
  There are a range of Adult Placement Scheme policies and guidance available - please contact us on 0115 977 4728 for the full list or for more details.
• Assessment and delivering care packages (timescales)
• Assessment, Support Planning and Personal Budgets - staff guidance
• Asylum seekers and non-UK citizens (including no recourse to public funds)
• Appropriate adult service
• Blue Badge Scheme (disabled person's parking)
• Care home placements - commissioning
• Care homes for older people - service specification
• Care management policy
• Care Programme Approach - Nottinghamshire adult learning disability services
• Care Programme approach - Nottinghamshire adult mental health services procedures
• Case Recording Policy
• Charging for social care services (non-residential)
• Charging for social care services (residential)
• Complaints procedure – (ASCH - social care)
• Complaints procedure at a glance
• Complaints procedure - health and social care
• Complaints procedure - using Framework
• Contacts and referrals - staff guidance
• Continuing health care
  For the full list of Continuing health care policies and guidance available - please contact us on 0115 977 4728.
• Copying of records when required for insurance/legal purposes (Framework or paper)
• Customer service code of practice and standards

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LinkPolicy and procedure guides D-H

• Day services (charging other Local Authorities)
• Day and Community Support Service
  For the full list of Day and Community Support Service policies and guidance available - please contact us on 0115 977 4728.
• Dealing with reports and recommendations from a local involvement network
• Deprivation of Liberty – multi-agency
• Deprivation of Liberty Safeguards - Procedures and Guidance for the Supervisory Body
• Direct payments for adults
• Direct Payment Support Service - Guidance Policy
• Disabled parents (supporting)
• Domestic violence
• Eligibility and fair access to care services (FACS)
• Emergency duty team
• Fairer contributions
• Forced marriages
• Framework - guidance for staff on restricted access
• Funerals - arrangements and protection of property  
• Historical abuse
• HIV and AIDS
• Home care - case closure following a review or suspension
• Home care - exceptions to the move to other providers
• Home care responsibilities (Wavy line document) Health and Social Services Partnership
• Home support handbook
  For the full list of Home Support Handbook chapters; please contact us on 0115 977 4728.
• Hospital discharge - interim care  
• Hospital discharge arrangements

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LinkPolicy and procedure guides I-O

• Independent living fund
• Information sharing - between health and social care agencies in Nottingham
• Information sharing - protocol for access to Framework by partner agency staff
• Information sharing protocol template
• Integrated community equipment
  There are a range of Integrated community equipment policies and guidance available - please contact us on 0115 977 4728 for the full list or for more details.
• Learning disabilities support worker's handbook - hard copy with Ian Masson
• Mental Capacity Act (2005) - multi-agency joint policy and procedure  
• Mental Health Act 1983 – local guidance to the code of practice
• Mental Health situations - use of interpreters
• National minimum standards
• NHS records management policy - clinical records management
• Occupational Therapy - adaptations (staff guidance)
• Occupational Therapy - direct payments for community equipment
• Occupational Therapy - disabled facilities grant contributions fund
• Occupational Therapy - guidance on legal context
• Occupational Therapy - guidelines for assessment
• Occupational Therapy – information on stand aids
• Occupational Therapy - moving and handling - staff guidance
• Occupational Therapy – responsibility for the provision of equipment
• Occupational Therapy - staff guidance on the provision of equipment
• Occupational Therapy - ZOT list
• Occupational Therapy service and carers - staff guidance
• Occupational Therapy practice learning handbook (NHS)
• Older people with mental health problems (caseholding responsibilities)

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LinkPolicy and procedure guides P-W

• Police liaison policy
• Retention of case records
• Reviews
• Safeguarding policy, procedure and guidance (adults)
• Security of mail and information policy
• Sex and sexuality
• Supervision
• Supporting people
• Telephones and payment of line rentals - provision and installation of
• Transfer of cases between commissioning teams
• Transition of patients from adult mental health services to older people's services - protocol
• Transitions
• Transport policy
• Transport services (types)
• TV licences - provision of under the Chronically Sick and Disabled Persons Act 1970
• Victims – new arrangements: unrestricted chapter 2 patients
• Warnings in social care records (use of)
• Working with the Coroner - staff guidance

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