Community Legal Advice
Problems with goods and services - the law and your rights
www.communitylegaladvice.org.uk/en/legalhelp/leaflet13_13.jsp
Consumer Focus - Energy Help and Advice
www.consumerfocus.org.uk/energy-help-and-advice
Leaflets on how you can save money and energy, how to change supplier, preventing debt and disconnection and understanding contracts.
Department for Business, Innovation and Skills
www.berr.gov.uk/publications/reports/index.html
Publications including safe internet shopping, doorstep selling and purchasing timeshares.
Food Standards Agency
www.food.gov.uk
Leaflets and booklets about food safety and healthier eating.
Consumer DIrect - funded by the Office of Fair Trading
www.consumerdirect.gov.uk/after_you_buy/know-your-rights
Link to leaflets on consumer rights.
Ofwat
www.ofwat.gov.uk/consumerissues
Consumer advice for water customers.
Trading Standards Institute
Consumer
www.tradingstandards.gov.uk/cgi-bin/callist.cgi
Leaflets for consumers on many different consumer issues.
Businesses
www.tradingstandards.gov.uk/cgi-bin/bgllist.cgi
Leaflets for businesses on many different consumer issues.
