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Consultation guides

We have produced 12 consultation 'good practice' guides as part of our commitment to improve the support available to Council employees and our partners carrying out consultation.

The guides provide a five-step plan to consultations from the running, analysis, feedback of the results and the decisions taken to residents and stakeholders.

Consultation guides: 

1. [Please note: 'Part 1. Introduction' is currently being revised]

2. Planning effective public consultation

3. Targeting - selecting your audiences 

4. Consulting with people we find hard to reach 

5. Methods - capturing people's views 

6. How to design and use questionnaires 

7. Focus groups 

8. Consultation events 

9. Analysis and writing up the consultation 

10. Feedback - keeping consultees informed 

11. Influencing decision makers 

12. Evaluation 

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