How much does transport from us cost?
The charge for transport is £5 per journey (single or return) to one service. If you travel to more than one service in the same day you will be charged £5 for each single or return journey, per service. For example, if you travel to a day service and then to a short break service after that, you will be charged £10 for your transport (i.e. £5 to go to the day service and £5 to go to the short break service).
The charge is a flat rate charge and is not based on the journey time.
Some people do not have to pay the transport charge. For example:
- if your transport costs are paid by another local authority or by the NHS
- if you are already paying towards an Independent Living Fund package
- if you have been discharged from hospital on a Section 117 Agreement (under the Mental Health Act 1983) and this is still in place for your after-care
- if you started to use transport to day services because we changed the day centre you attend as part of our day service modernisation programme (2011).
You will be asked to sign a transport charge agreement form to confirm that you agree to pay the transport charges before we can arrange your transport.
Cancelling transport
You will be charged for each day that transport has been booked for you. However if you give 48 hours notice to the service that you do not need the transport on a particular day, you will not be charged. Please try to give some notice even if it is not possible to give 48 hours. If there is a good reason why you cannot give notice ( for example you have been admitted to hospital), the charge may be waived.
Other social care transport information