We keep your information secure and it is only available to people who need it to provide you with a service.
With your permission we may share it with other people (such as your GP) if that helps to provide you with a better service.
In exceptional circumstances we may share it without your permission. For example:
where there is a risk of harm or abuse to you or others
to help the police prevent or detect crime
where the courts require it.
We only keep your information long enough to provide you with a quality service and to comply with the law. This time varies depending on the type of information and your situation.
We will respond to all valid written requests within 40 working days. If we cannot meet this timescale we will contact you and let you know why.
If your records are shown to be inaccurate we will review them.
The Information Commissioner's Office is an independent body that helps people access their information. For more information contact:
Information Commissioners Office
Telephone: 0303 123 1113