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Care emergencies

If you are experiencing an emergency, this information will help you find out who is best to contact.

Examples of emergencies include:

  • a child being abused
  • a vulnerable adult is being abused
  • you come across someone who seems to be having a mental health crisis
  • your home care worker has not arrived and you need help.

Who to contact

This depends on what time it is:

Monday to Friday 8am to 5.30pm

  • Telephone 0300 500 80 80 - Minicom 01623 434 993

Out of hours

  • Telephone 0300 456 4546 - Minicom 01623 683 686

Useful emergency telephone numbers

  • Nottingham City Council: Monday - Friday 8.30am - 5pm tel 0115 915 5555 and out of hours tel 0115 915 9299
  • Samaritans: 0845 790 9090
  • Childline: 0800 1111
  • Domestic Violence Helpline: 0808 800 0340

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