Pay a sales invoice
If you are unable to pay your invoice for genuine reasons you must contact us as soon as possible.
Pay a sales invoice
You will need:
- your invoice number (this will be eight digits long and will start with a 9 and can be found at the top of your invoice)
- your name and address
- your card details
You can pay online with any of the following credit/debit cards:
- Visa Delta
- Visa Electron
We cannot accept payment by:
- American Express
- Diners Club.
What you are going to do:
You will need to enter the invoice number which you wish to pay in the 'Reference' field - not your customer account number.
Alternative ways to do this:
If you do not wish to pay online via our website, choose from one of the following payment methods:
If you wish to pay for your invoices by Direct Debit please e-mail: firstname.lastname@example.org to request a form. You must provide the following information:
- your customer account number (this can be found in the top right hand corner of your invoice)
- your contact telephone number
We will then e-mail you a Direct Debit Mandate which is personalised to the account.
Alternatively you can call telephone: 0115 9772727 (Option 2, Option 1, Option 1) to request a Direct Debit form.
Please call telephone: 0300 500 80 80 to pay over the telephone. Please have your invoice and credit or debit card to hand when you contact us. See opening hours.
Power of Attorney or Deputyship
If you have Power of Attorney or Deputyship for the cardholder this must be verified by us prior to being able to take your payment. If there is no record in our system we will request a copy of your Power of Attorney document or Deputyship Order. This can be sent to email: email@example.com. Once this is recorded, we will contact you to take your payment so please ensure you provide your contact telephone number(s) in your email. Future payments can be accepted as normal.
If you are not the cardholder (and Power of Attorney or Deputyship has not been verified) and the cardholder is not present to give their permission for their card to be used, we will not be able to accept your payment.
Internet Banking or BACS
Please make payments to our bank account - sort code 20-63-28, account number 73436535.
You must quote your Customer Account number and invoice number . If you are paying for more than one invoice please confirm the total value of your payment and provide a list of the invoice numbers being paid; or send a remittance advice by email: firstname.lastname@example.org.
At a bank
You can pay your invoice at any bank by cash or cheque. Your own bank will not normally charge for this service.
At a post office
You may pay this account by cash or cheque at any Post Office. Cheques should be made payable to Post Office Counters Limited. You may be charged for this service. Please note that making payment at a Post Office may increase the time it takes for the payment to reach your account.
Please complete your cheque and bank giro slip and send them to:
c/o Business Support Centre
Please make your cheque payable to "Nottinghamshire County Council". Write your Customer Account number and invoice number on the back of the cheque.Pay an invoice