Making sure that the food you buy and eat is safe and up to standard is vital, whether it’s a pack of cheese from your local corner shop or a meal in a restaurant. Trading Standards enforces the laws controlling the quality and standards of food including description, advertising and labelling.
If you think the food you have bought from a shop is of poor quality, always complain and ask for a refund.
If you are a consumer, and you are concerned about a food product you have purchased, please contact Citizens Advice Consumer Service:
You can also report your concerns to the individual district council's Environmental Health service for the district where the premises are located.
Find my local district council
If you are a business and you would like more information about the legislation relating to the sale and labelling of food products, please contact Trading Standards.
Citizens Advice Consumer Service
tel:08454 04 05 06
e-mail: Via Citizens Advice Consumer Service website
web: You can find more information about food standards on the
Citizens Advice Adviceguide: www.adviceguide.gov.uk.
tel 01623 452005
web: You can find more information about food quality on our factsheets.
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