We want to make sure that we're providing the best service to our customers. One way that we can do this is to measure what we're doing now to set some targets to improve.
Our Customer Service Code of Practice sets out what you can expect when you contact us by letter, telephone, face to face, email or any other form of communication.
Contact
tel: 08449 80 80 80
web: find out more about our customer service standards.
See also
Compliments and complaints