Anyone who offers you credit must be licensed by the Office of Fair Trading (OFT). Most credit agreements are covered by the Consumer Credit Act 1974 and the Consumer Credit Act 2006 - these are called 'regulated agreements'. When you purchase goods or services on a regulated credit agreement, special rules apply. Read more information about your rights when buying on credit.
For free consumer advice go to Consumer Direct
tel: 08454 04 05 06
e-mail: via Citizens Advice Consumer Service website
web: Citizens Advice Consumer Service
Or visit the Citizens Advice Bureau website at: www.citizensadvice.org.uk
Citizens Advice Bureaux